Terms of Service

Welcome to Orqvexa (“Orqvexa,” “Company,” “we,” “our,” or “us”). These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you—whether individually or on behalf of an entity (“Client,” “User,” “you”)—and Orqvexa, concerning your access to and use of the website at orqvexa.com, as well as any associated digital marketing, search engine optimization (SEO), local SEO, web development, custom software engineering, content marketing, or IT solutions provided by us.

By accessing our website, approving a project proposal, signing a Statement of Work (SOW), or paying an invoice, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using our website and services.

1. Scope of Services

Orqvexa is a full-service IT marketing and software development agency. Our professional capabilities encompass, but are not limited to:

• Digital Marketing & Strategy: Performance marketing, pay-per-click (PPC) campaigns, multi-channel growth strategies, and brand amplification.
• Search Engine Optimization (SEO): Technical SEO audits, on-page optimization, backlink acquisition strategies, and keyword positioning.
• Local SEO & Google Business Profile: Local citation management, Google Business Profile setup, optimization, and map pack ranking enhancement.
• AI Search Optimization: Optimizing digital footprint and brand authority for generative AI search engines and answer engines.
• Website Development & Optimization: Custom website design, WordPress/headless CMS development, UI/UX design, speed optimization, and responsive design.
• Custom Software & IT Solutions: Web applications, enterprise software architectures, API integrations, cloud infrastructure, and ongoing technical maintenance.
• Content Marketing: High-authority copywriting, technical articles, conversion copywriting, and digital brand assets.

Specific project parameters, deliverables, pricing, milestones, and timelines will be detailed in individual proposals, Statements of Work (SOW), or service agreements executed between Orqvexa and the Client.

2. Client Responsibilities & Cooperation

To ensure timely and successful execution of all deliverables, the Client agrees to:

• Provide Timely Assets & Information: Deliver all necessary text, images, brand assets, logins, API keys, hosting credentials, and project briefs in a timely manner.
• Designate an Authorized Representative: Appoint a single primary point of contact with decision-making authority to review deliverables and provide feedback.
• Review & Approvals: Review submitted drafts, designs, mockups, or code milestones within five (5) business days of delivery. Failure to provide timely feedback may result in project schedule adjustments.
• Lawful Use: Ensure that all materials, data, and content supplied to Orqvexa do not infringe upon any third-party intellectual property rights, copyrights, trademarks, or privacy rights, and comply with all applicable local, state, and international laws.

3. Fees, Invoicing & Payment Terms

All fees for services are outlined in the applicable invoice or Statement of Work.

• Project Deposits & Milestones: Unless otherwise agreed in writing, fixed-price projects require an upfront deposit (typically 50%) prior to project kickoff, with remaining balances due upon milestone completion or prior to final website/code deployment.
• Monthly Retainers (Marketing, SEO, IT Support): Recurring retainer services are billed monthly in advance. Invoices are due upon receipt or on the first day of each billing cycle.
• Currency & Taxes: All pricing is quoted in United States Dollars (USD), unless otherwise stated for specific regional accounts. Clients are responsible for any applicable state, local, or national sales/service taxes.
• Late Payments: Invoices unpaid after ten (10) calendar days from the due date may incur a late fee of 1.5% per month (or the maximum permitted by law). Orqvexa reserves the right to suspend active campaigns, development servers, or project work until outstanding balances are settled in full.

4. Intellectual Property Rights

A. Client Materials

The Client retains all right, title, and interest (including all intellectual property rights) in and to any logos, trademarks, text, graphics, proprietary data, and materials supplied to Orqvexa for use in project execution.

B. Custom Deliverables

Upon receipt of full and final payment, Orqvexa grants and assigns to the Client full ownership rights to custom graphics, final design files, custom written content, and bespoke code specifically produced for the Client under the relevant SOW.

C. Orqvexa Background Technology & Tools

Orqvexa retains all ownership rights, title, and interest in its proprietary frameworks, background software, reusable code libraries, workflow tools, scripts, and pre-existing methodologies (“Pre-Existing IP”). To the extent Pre-Existing IP is incorporated into custom deliverables, Orqvexa grants the Client a perpetual, worldwide, non-exclusive, royalty-free license to use such IP solely as embedded in the completed deliverables.

D. Portfolio and Promotional Rights

Unless explicitly restricted in a signed Non-Disclosure Agreement (NDA), Orqvexa reserves the right to display completed websites, designs, case studies, non-confidential growth metrics, and creative deliverables in our online portfolio, marketing collateral, and industry presentations.

5. Confidentiality & Non-Disclosure

Both parties agree to treat all non-public technical, commercial, financial, and strategic information disclosed during the collaboration as strictly confidential. Neither party will disclose proprietary information to third parties without prior written consent, except to employees, subcontractors, or legal advisors who need to know such information and are bound by confidentiality obligations.

6. Warranties & Disclaimers

Orqvexa warrants that all services will be performed in a professional, workmanlike manner adhering to modern industry standards. We provide a thirty (30) day post-launch warranty for custom web development projects to resolve technical bugs or defects arising from our code.

Marketing & Search Engine Disclaimers: While we utilize industry-leading SEO and digital marketing methodologies, Orqvexa does not and cannot guarantee specific search engine rankings (such as “#1 on Google”), specific click-through rates, advertising conversion figures, or revenue targets. Search engine algorithms, market competition, third-party advertising network policies (e.g., Google Ads, Meta Ads), and user behavior are inherently dynamic and beyond our direct control.

EXCEPT AS EXPRESSLY SET FORTH HEREIN, ALL SERVICES, CODE, WEBSITES, AND DELIVERABLES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ORQVEXA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, REVENUE, REPUTATION, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH OUR SERVICES OR WEBSITE.

ORQVEXA’S TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING UNDER OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE STRICTLY LIMITED TO THE TOTAL AMOUNT ACTUALLY PAID BY THE CLIENT TO ORQVEXA UNDER THE SPECIFIC STATEMENT OF WORK IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

8. Indemnification

The Client agrees to defend, indemnify, and hold harmless Orqvexa and its officers, directors, employees, and agents against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to:

• Any client-supplied content, trademarks, or materials that infringe upon third-party intellectual property or privacy rights.
• The Client’s unlawful operation of its business, products, services, or regulatory non-compliance.
• Breach of these Terms of Service or applicable laws by the Client.

9. Term, Cancellation & Termination

• Termination for Convenience: Either party may terminate a recurring monthly service contract by providing thirty (30) days’ prior written notice to the other party.
• Termination for Cause: Either party may terminate immediately if the other party breaches any material term of this Agreement and fails to cure such breach within fourteen (14) calendar days of written notice.
• Effect of Termination: Upon termination, the Client shall pay Orqvexa for all work performed, hours logged, and non-cancellable expenses incurred up to the effective termination date. All delivered and fully paid assets will be transferred accordingly.

10. Governing Law & Dispute Resolution

These Terms of Service, and any disputes arising out of or related to them or our services, shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict of law principles.

In the event of any controversy or claim, the parties agree to first attempt to resolve the matter through good-faith informal negotiations for at least thirty (30) days. If informal negotiations fail, the dispute shall be submitted to binding arbitration or adjudicated exclusively in the state or federal courts located in Will County, Illinois, USA.

11. Miscellaneous Provisions

• Entire Agreement: These Terms, together with any SOW, proposal, or privacy policy, constitute the complete agreement between the parties and supersede all prior understandings or discussions.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• Force Majeure: Neither party shall be liable for delays or failures in performance resulting from acts beyond reasonable control, including natural disasters, acts of war, utility failures, network disruptions, or government actions.
• Modifications: Orqvexa reserves the right to revise these Terms at any time. Changes become effective upon posting to our website. Continued use of our services following any update constitutes acceptance of the modified Terms.

12. Contact Information

For inquiries regarding these Terms of Service or legal notices, please contact us at:

• Company Name: Orqvexa
• United States Headquarters: 405 Langford Dr, Bolingbrook, IL 60440, USA
• US Phone: +1 217-717-3518
• Pakistan Office: +92 344 743 974
• Legal & Support Email:info@orqvexa.com
• Alternate Email:bk2613240@gmail.com
• Website:orqvexa.com