Company Policies
Please read our Privacy Policy, Terms of Service, and Refund & Cancellation Policy carefully.
1. Privacy Policy
Last Updated: August 2026
At Orqvexa, accessible from our official website, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that is collected and recorded by Orqvexa and how we use it.
Information We Collect
We may collect personal information that you voluntarily provide when contacting us or requesting a consultation, including:
- Full Name & Business Name
- Email Address & Phone Number
- Website URL & Project Requirements
How We Use Your Information
We use the collected information solely to:
- Provide, operate, and maintain our digital services.
- Communicate with you regarding project updates and inquiries.
- Send relevant quotes, proposals, and customer support.
- Improve and personalize user experience on our website.
Data Protection & Third Parties
We do not sell, rent, or trade your personal data with any third-party marketing companies. Your information is strictly protected using industry-standard encryption and security measures.
2. Terms of Service
Last Updated: August 2026
Welcome to Orqvexa. By accessing our website and hiring our IT marketing or software services, you agree to comply with and be bound by the following terms and conditions.
Scope of Services
Orqvexa provides digital marketing, search engine optimization (SEO), custom software development, website design, and IT solutions. All project deliverables and timelines will be defined in individual project agreements or proposals.
Intellectual Property
Upon full payment of all agreed fees, the client retains full ownership of custom source code, designs, and assets created specifically for their project, excluding pre-existing frameworks and third-party tools.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Illinois, USA.
3. Refund & Cancellation Policy
Last Updated: August 2026
We strive to provide top-quality digital solutions. Our refund and cancellation terms are transparent and straightforward:
Clients are eligible to request a refund within 15 days of purchasing a service or the official project kickoff date.
Refund Conditions
- Within 15 Days: If you are unsatisfied with our initial deliverables, you may request a refund within 15 days.
- After 15 Days: Once 15 days have passed from the project start date, NO refunds can be processed.
- Non-Refundable Items: Third-party expenses (domain registration, ad spend, hosting) are non-refundable.
How to Request a Refund
To initiate a refund request, email us at info@orqvexa.com or bk2613240@gmail.com.